LOGIN

FIND A GYM OR SPA

LOGIN

FIND A GYM OR SPA

Contacts

Home  >

Contact
— Us

Contact— Us

Stay
— In Touch

ALTERNATIVE RESOLUTION OF CONSUMER DISPUTES

Under the terms of the Decree-Law No. 144/2015 of 8 September, we hereby inform you that, in the event of a consumer dispute, consumers may resort to the legally competent Alternative Dispute Resolution (“Resolução Alternativa de Litígios de Consumo (RAL)”) entities, depending on the location of the establishment where the contract was concluded or the service provided, namely:

Further information is available on the Consumer Portal at: https://www.consumidor.gov.pt

©2026 ACTIVE by Serenity – All Rights Reserved

Thank you for
— Being Active

Our team will contact you soon.

Back To Site

Thank you for
— Being Active

Thank you for for daring you in becoming more ACTIVE through our newsletter.

Back To Site

Contact Form

Logo-ACTIVE-white

ACTIVE
— GYMS

ALGARVE
PINE CLIFFS RESORT
CASCAIS
SHERATON CASCAIS RESORT
LISBOA
HYATT REGENCY LISBOA
PORTO
YOTEL PORTO

SERENITY
— SPAS

ALGARVE
PINE CLIFFS RESORT
CASCAIS
SHERATON CASCAIS RESORT
LISBOA
HYATT REGENCY LISBOA
DUBAI
COMING SOON