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ALTERNATIVE RESOLUTION OF CONSUMER DISPUTES
Under the terms of the Decree-Law No. 144/2015 of 8 September, we hereby inform you that, in the event of a consumer dispute, consumers may resort to the legally competent Alternative Dispute Resolution (“Resolução Alternativa de Litígios de Consumo (RAL)”) entities, depending on the location of the establishment where the contract was concluded or the service provided, namely:
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